Close CRM Pricing (2026)

Close CRM prices per user per month across four plans: Solo, Essentials, Growth, and Scale. Billed annually, Solo is $9/user/month, Essentials is $35, Growth is $99, and Scale is $139; billed monthly they are $19, $49, $109, and $149. Essentials and above include the built-in calling, email, and SMS capabilities that make Close distinct.

This guide walks through what you get at each tier, how it stacks against Pipedrive and HubSpot for a 5-seat inside-sales team, and where the hidden costs live.

Close CRM Plan Costs and Cancellation Rules

Close customer relationship management (CRM) plans cost $9, $35, $99, or $139 per user per month when billed annually across the Solo, Essentials, Growth, and Scale tiers. On monthly billing, those four tiers run $19, $49, $109, and $149 per seat each month. Every plan includes a 14-day free trial with no credit card required, while outbound calls and text messages are billed separately by usage.

To cancel a monthly Close subscription, you can stop the account at any time without waiting for an annual renewal. For annual agreements, downgrades and cancellations take effect at the end of the billing term, although Close backs purchases with a 30-day money-back guarantee. You can manage specific account changes through the Close help center.

Close is built for call-heavy inside-sales teams rather than teams looking for the absolute cheapest software. The lowest-cost option depends on your seat count and whether your team needs a built-in dialer, so check our guide to the best CRM for small business to compare entry-level tools.

Close CRM plans at a glance (2026)

Close prices per user, per month, across four plans. Solo is a single-user entry plan; Essentials is the entry team plan; Growth adds automated workflows, a power dialer, custom activities, and bulk email; Scale adds role-based permissions, a predictive dialer, and live call coaching.

Essentials and above include the core Close experience: built-in calling, email tracking, SMS, task management, and pipeline views.

• Essentials: $35/user/month billed annually ($49 monthly), unlimited contacts and leads, calling, SMS, and email.
• Growth: $99/user/month billed annually ($109 monthly), automated workflows, power dialer, custom activities, bulk email.
• Scale: $139/user/month billed annually ($149 monthly), role-based permissions, predictive dialer, live call coaching.
• Calling and SMS: billed by usage at cost, with most outbound calls around $0.02/minute.

Close vs Pipedrive vs HubSpot for 5-seat inside sales

For a 5-person inside-sales team making 50+ calls/day per rep, Close CRM Growth at $99/user/month billed annually = $495/month total ($545 billed monthly at $109) is often the best value. The built-in dialer with automatic call logging, click-to-call, and SMS saves 30 to 60 minutes per rep per day versus a Pipedrive + separate dialer stack.

Pipedrive Professional at ~$64/user/month = $320/month is cheaper but requires a separate dialer (Aircall, RingCentral) at $30 to $50/user/month = $150 to $250/month extra. Total: $470 to $570/month. Close is comparable in cost with less integration overhead.

HubSpot Sales Hub Professional at ~$100/user/month = $500/month is comparable in cost but heavier on marketing features SMB inside-sales teams rarely use.

• 5-seat inside sales, Close Growth → $495/month total billed annually ($545 monthly).
• Pipedrive Professional + dialer → ~$470 to $570/month total.
• HubSpot Sales Professional → ~$500/month, more marketing overhead.

The hidden costs to plan for

Calling and SMS on Close are usage-based and passed through at cost, with most outbound calls around $0.02/minute. Heavy outbound teams (150+ calls/day/rep) can run up usage charges quickly.

Phone number rentals start at about $1/number/month, and other number types are priced separately. Multi-region teams add up quickly.

Integrations with tools outside Close's native list may require Zapier or Make fees.

• Calling usage: most outbound calls around $0.02/minute, passed through at cost.
• Phone number rentals: from about $1/month.
• Zapier or Make fees for non-native integrations.

Is Close CRM worth it for an SMB inside-sales team?

For 3 to 20-person inside-sales teams making high call volumes, Close is genuinely worth its premium. The integrated dialer, SMS, and email in one tool eliminate the stack complexity of Pipedrive + Aircall + separate email tracker.

For teams whose primary channel is email (not calls), Pipedrive or HubSpot may be more cost-effective. Close's dialer premium is wasted on a low-call team.

For teams needing full marketing automation on top of CRM, HubSpot's marketing + sales bundle is often the better fit despite the higher cost.

• 3 to 20-person high-call inside sales → Close worth the premium.
• Email-first team, low call volume → Pipedrive or HubSpot may fit better.
• Need integrated marketing automation → HubSpot bundle.

How to save on Close pricing

Annual billing is cheaper on every plan: Growth drops from $109 to $99/user/month and Scale from $149 to $139. Switch to annual when confident about the tool.

Right-size the plan. Many SMBs are on Scale when Growth covers what they actually use.

Consolidate phone numbers. Multi-region teams often rent more numbers than they need.

Monitor calling and SMS usage monthly, since both are billed by usage at cost.

• Annual billing is cheaper on every plan: Growth drops from $109 to $99/user/month and Scale from $149 to $139.
• Right-size the plan: Growth is enough for most SMBs.
• Consolidate phone number rentals.
• Monitor calling and SMS usage monthly.